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Verification information with Internet Explorer 11 on Windows 10 (32bit/64bit)

Updated: July, 2020

This document describes the verification information with Internet Explorer 11 on Microsoft Windows 10 (32-bit/64-bit). And we have no plan to evaluate other models (discontinued models) than mentioned in this information.
* Please use Internet Explorer 11 although Windows 10 supports new web browser software, Microsoft Edge, as it is NOT supported at this moment.
* The results are based on our factory test, so depend on your PC, OS update, etc, phenomenon may different.
*: We recommend you to update Windows 10 latest by "Windows Update". For your information, we have received some problem reports such as unable to open instruction manuals due to the Operating System were not latest.

Applicable OS Edition (Language)

This information covers the following editions;
1. Windows 10 Home edition 32bit/64bit (JP, EN, DE, IT, ES, FR, RU, ZH)
2. Windows 10 Professional edition 32bit/64bit (JP, EN, DE, IT, ES, FR, RU, ZH)

User Interface

Please use screens for desktop PCs, NOT Tablet-PCs.

*About compatibility display settings
As a pre-setting, the "Compatibility display setting" that has been announced is no longer required from the i-PRO EXTREME series (V4.00).

Notes

1. Please use the set to disable the SmartScreen Filter because there may not be able to plug-in installation software for the display.
(1) On Internet Explorer 11, click Tool, then select Compatibility View setting.
(2) Chose "Turn off SmartScreen Filter" to disable then click "OK".
2. Please use the set to disable the ActiveX Filter because there may not be able to plug-in installation software for the display or video may not be displayed.
(1) Please make sure no check-marks (?) for ActiveX Filter in the Tool on toolbar of Internet Explorer 11.
(2) Or, click "ActiveX Filter" to remove the check-mark (?).
3. The following function may not work.
- Audio function
- Save/Print snap shot on camera.
- Download recorded data from SD memory card.
Input an IP address of desired product;
(1) On Internet Explorer 11, open "Internet Options" in "Tools", "Security"-tab, then click "Site"
(2) In Trusted site, input an IP address of desired product into the field of "Add this website to the zone:", then click "Add" button.
(3) In Trusted site, remove check-mark at "Require server verification (https:) for all sites in this zone".
4. In firmware upload screen, you cannot input characters directly to the directory field.
Click "Brows" button to choose file at dialog window.
(We are afraid that we cannot support this because it has been effective from Internet Explorer 8.)

Model Numbers Confirmed firmware
version no.
Win10 Home Win10 Pro Remarks
32bit 64bit 32bit 64bit
Network Cameras
WV-NF284 series V1.64 FL *1*2 FL *1*2 FL *1*2 FL *1*2 *25
WV-NF302 V1.64 FL *1*2 FL *1*2 FL *1*2 FL *1*2 *25
WV-NP100* series V1.25 FL *3 FL *3 FL *3 FL *3 *25
WV-NP24* series V1.84 FL *1*2 FL *1*2 FL *1*2 FL *1*2 *25
WV-NP304 V1.64 FL *1*2 FL *1*2 FL *1*2 FL *1*2 *25
WV-NP472 - - - - - *25
WV-NS202 - FL *1*2*4 FL *1*2*4 FL *1*2*4 FL *1*2*4 *25
WV-NS202A V2.74J0 FL *1*2*4 FL *1*2*4 FL *1*2*4 FL *1*2*4 *25
WV-NS320 - - - - - *25
WV-NS95* series V1.64 FL *1*2*4 FL *1*2*4 FL *1*2*4 FL *1*2*4 *25
WV-NW474 - - - - - *25
WV-NW484S V1.64 FL *1*2 FL *1*2 FL *1*2 FL *1*2 *25
WV-NW96* series V1.64 FL *1*2*4 FL *1*2*4 FL *1*2*4 FL *1*2*4 *25
WV-NP502 V2.15 OK OK OK OK *25
WV-NW502S V2.15 OK OK OK OK *25
WV-SC384 V2.10 OK OK OK OK *25
WV-SC385 V2.10 OK OK OK OK *25
WV-SC386 V2.10 OK OK OK OK *25
WV-SF132 V2.12 OK OK OK OK *25
WV-SF135 V2.12 OK OK OK OK *25
WV-SF332 V2.10 OK OK OK OK *25
WV-SF335 V2.10 OK OK OK OK *25
WV-SF336 V2.10 OK OK OK OK *25
WV-SF342 V2.10 OK OK OK OK *25
WV-SF346 V2.10 OK OK OK OK *25
WV-SP102 V2.10 OK OK OK OK *25
WV-SP105 V2.10 OK OK OK OK *25
WV-SP302 V2.10 OK OK OK OK *25
WV-SP305 V2.10 OK OK OK OK *25
WV-SP306 V2.10 OK OK OK OK *25
WV-ST162 V2.10 OK OK OK OK *25
WV-ST165 V2.10 OK OK OK OK *25
WV-SW115 V2.11 OK OK OK OK *25
WV-SW152(M) V2.12 OK OK OK OK *25
WV-SW155(M) V2.12 OK OK OK OK *25
WV-SW172 V2.10 OK OK OK OK *25
WV-SW174W V2.10 OK OK OK OK Not display Audio control button and toolbar while in multicast streaming *25
WV-SW175 V2.10 OK OK OK OK *25
WV-SW314 (NTSC only) V2.11 OK OK OK OK *25
WV-SW316 V2.11 OK OK OK OK *25
WV-SW316L V2.11E0 OK OK OK OK *25
WV-SW352 V2.11 OK OK OK OK *25
WV-SW355 V2.11 OK OK OK OK *25
WV-SW395(A) V2.10 OK OK OK OK *25
WV-SW396(A) V2.10 OK OK OK OK *25
WV-SC387 V1.71 OK OK OK OK *25
WV-SC387A V1.80 OK OK OK OK Added on August 5, 2016 *25
WV-SC588 V1.63 OK OK OK OK *25
WV-SC588A V1.80 OK OK OK OK Added on August 5, 2016 *25
WV-SF138 V1.62 OK OK OK OK *25
WV-SF337(China only) V1.62 OK OK OK OK *25
WV-SF438 V1.62 OK OK OK OK *25
WV-SF448 V1.62E3 OK OK OK OK *25
WV-SF538 V1.62 OK OK OK OK *25
WV-SF539 V1.62 OK OK OK OK *25
WV-SF548 V1.62 OK OK OK OK *25
WV-SF549 V1.62 OK OK OK OK *25
WV-SP307(China only) V1.62 OK OK OK OK *25
WV-SP508 V1.62 OK OK OK OK *25
WV-SP509 V1.62E3 OK OK OK OK *25
WV-SW158 V1.62 OK OK OK OK *25
WV-SW397(A) V1.71 OK OK OK OK *25
WV-SW397B V1.80 OK OK OK OK Added on August 5, 2016 *25
WV-SW458(M) V1.62 OK OK OK OK *25
WV-SW558 V1.62 OK OK OK OK *25
WV-SW559 V1.62 OK OK OK OK *25
WV-SW598(F) V1.63E3 OK OK OK OK *25
WV-SW598A V1.80 OK OK OK OK Added on August 5, 2016 *25
WV-SBV111M V1.93E1 OK OK OK OK *25
WV-SBV131M V1.93E1 OK OK OK OK *25
WV-SFN110 V2.40 OK OK OK OK *25
WV-SFN130 V2.40 OK OK OK OK *25
WV-SFN310 V1.86 OK OK OK OK *25
WV-SFN310A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SFN311 V1.86 OK OK OK OK *25
WV-SFN311A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SFN311L V1.86 OK OK OK OK *25
WV-SFN313H(China only) V1.85 OK OK OK OK *25
WV-SFN313LH(China only) V1.85 OK OK OK OK *25
WV-SFN531 V1.85 OK OK OK OK *25
WV-SFN533H(China only) V1.85 OK OK OK OK *25
WV-SFN533LH(China only) V1.85 OK OK OK OK *25
WV-SFN611L V1.86 OK OK OK OK *25
WV-SFN631L V1.86 OK OK OK OK *25
WV-SFR310 V1.86 OK OK OK OK *25
WV-SFR311 V1.86 OK OK OK OK *25
WV-SFR531 V1.85 OK OK OK OK *25
WV-SFR611L V1.86 OK OK OK OK *25
WV-SFR631L V1.86 OK OK OK OK *25
WV-SFV110(M) V2.40 OK OK OK OK *25
WV-SFV130(M) V2.40 OK OK OK OK *25
WV-SFV310 V1.86 OK OK OK OK *25
WV-SFV311 V1.86 OK OK OK OK *25
WV-SFV311A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SFV313LH(China only) V1.85 OK OK OK OK *25
WV-SFV531 V1.85 OK OK OK OK *25
WV-SFV533LH(China only) V1.85 OK OK OK OK *25
WV-SFV611L V1.86 OK OK OK OK *25
WV-SFV631L(T) V1.86 OK OK OK OK *25
WV-SMR10 V1.10 OK OK OK OK *25
WV-SPN310 V1.86 OK OK OK OK *25
WV-SPN310A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SPN311 V1.86 OK OK OK OK *25
WV-SPN311A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SPN313H(China only) V1.85 OK OK OK OK *25
WV-SPN313LH(China only) V1.85 OK OK OK OK *25
WV-SPN531 V1.86 OK OK OK OK *25
WV-SPN531A V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SPN533H(China only) V1.85 OK OK OK OK *25
WV-SPN533LH(China only) V1.85 OK OK OK OK *25
WV-SPN611 V1.86 OK OK OK OK *25
WV-SPN631 V1.86 OK OK OK OK *25
WV-SPW311AL V1.91 OK OK OK OK Added on August 5, 2016 *25
WV-SPW311LH(China only) V1.86 OK OK OK OK *25
WV-SPW313LH(China only) V1.86 OK OK OK OK *25
WV-SPW531LH(China only) V1.86 OK OK OK OK *25
WV-SPW533LH(China only) V1.86 OK OK OK OK *25
WV-SPW611 V1.86 OK OK OK OK *25
WV-SPW611L V1.86 OK OK OK OK *25
WV-SPW631L(T) V1.86 OK OK OK OK *25
WV-SFN480 V1.13 OK *5 OK *5 OK *5 OK *5 1.Unable to use Fisheye controller when Compatibility View setting is OFF.
2.Chip help is not available for Full screen and Snap shot buttons *25
WV-SFV481 V1.13 OK *5 OK *5 OK *5 OK *5 1.Unable to use Fisheye controller when Compatibility View setting is OFF.
2.Chip help is not available for Full screen and Snap shot buttons *25
WV-SFV781L V1.05 OK OK OK OK *25
WV-SPV781L V1.05 OK OK OK OK *25
WV-S1111 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1112 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1132 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1511LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1531LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1531LNS V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2110 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2130 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2111L V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2131 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2131L V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2211L V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2231L V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2511LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2531LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S1531LTN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S2531LTN V4.00 FL*13 FL*13 FL*13 FL*13
WV-X6531N V4.00 FL*13 FL*13 FL*13 FL*13
WV-X6531NS V4.00 FL*13 FL*13 FL*13 FL*13
WV-X6511N V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6131 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6111 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6530N V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6530NS V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6130 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6110 V4.00 FL*13 FL*13 FL*13 FL*13
WV-S4550L V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-S4550LM V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-S4150 V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-X4571L V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-X4571LM V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-X4171 V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-X4170 V4.00 FL*15*16*17 FL*15*16*17 FL*15*16*17 FL*15*16*17
WV-X8570N V4.00 FL*17 FL*17 FL*17 FL*17
WV-S8530N V4.00 FL*17 FL*17 FL*17 FL*17
WV-S2550L V4.00 FL*17 FL*17 FL*17 FL*17
WV-S2250L V4.00 FL*17 FL*17 FL*17 FL*17
WV-S1550L V4.00 FL*17 FL*17 FL*17 FL*17
WV-X6533LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-S6532LN V4.00 FL*13 FL*13 FL*13 FL*13
WV-U1542L V1.00 FL*17 FL*17 FL*17 FL*17
WV-U1532L V1.00 FL FL FL FL
WV-U1142 V1.00 FL*17 FL*17 FL*17 FL*17
WV-U1132 V1.00 FL FL FL FL
WV-U2542L V1.00 FL*17 FL*17 FL*17 FL*17
WV-U2532L V1.00 FL FL FL FL
WV-U2142L V1.00 FL*17 FL*17 FL*17 FL*17
WV-U2132L V1.00 FL FL FL FL
WV-U1130 V1.00 FL FL FL FL
WV-U2540L V1.00 FL*17 FL*17 FL*17 FL*17
WV-U2530L V1.00 FL FL FL FL
WV-U2140L V1.00 FL*17 FL*17 FL*17 FL*17
WV-U2130L V1.00 FL FL FL FL
WV-X1551LN V1.00 FL*17 FL*17 FL*17 FL*17
WV-X2551LN V1.00 FL*17 FL*17 FL*17 FL*17
WV-X2251L V1.00 FL*17 FL*17 FL*17 FL*17
K-EF134L01E V2.420.PS00.0T OK OK OK OK *25
K-EF134L02E V2.420.PS00.0T OK OK OK OK *25
K-EF134L03E V2.420.PS00.0T OK OK OK OK *25
K-EF134L06E V2.420.PS00.0T OK OK OK OK *25
K-EP104LWE - - - - - *25
K-EW114L01E V2.420.PS00.0T OK OK OK OK *25
K-EW114L03E V2.420.PS00.0T OK OK OK OK *25
K-EW114L06E V2.420.PS00.0T OK OK OK OK *25
K-EW114L08E V2.420.PS00.0T OK OK OK OK *25
K-EW398L V2.121.0000.0.R OK OK OK OK *25
Encoders
WJ-GXE900 - - - - - *25
WJ-NT304 V1.32 FL *1*4 FL *1*4 FL *1*4 FL *1*4 *25
WJ-NT314 V1.32 FL *1*4 FL *1*4 FL *1*4 FL *1*4 *25
WJ-GXE100 V2.10E9 OK OK OK OK *25
WJ-GXE500 V1.53E0 OK OK OK OK *25
WJ-PR204/PR201 V1.031 OK OK OK OK *25
WJ-PC200 V1.031 OK OK OK OK *25
Recorders
K-HW508K(516K) VV3.200.PS00.0 OK OK OK OK *25
K-NL304K/G V3.200.PS00.3 OK OK OK OK *25
K-NL308K/G V3.200.PS00.3 OK OK OK OK *25
K-NL316K/G V3.200.PS00.3 OK OK OK OK *25
K-NL408K(416K) V3.200.PS00.0 OK OK OK OK *25
WJ-HD100 - - - - - *25
WJ-HD220 - - - - - *25
WJ-HD300 series V3.45 FL *7 FL *7 FL *7 FL *7 Corrected on July 26, 2017 *25
WJ-HD500 - - - - - *25
WJ-HD616(716) series V2.64 OK OK OK OK *25
WJ-HL204(208) (PAL only) V2.0.0 OK OK OK OK *25
WJ-HL216A V1.14 OK OK OK OK *25
WJ-ND200 V3.31 FL *7*8*9*10 FL *7*8*9*10 FL *7*8*9*10 FL *7*8*9*10 Corrected on July 26,  2017 *25
WJ-ND300A V5.20 FL *7*8*9*24 FL *7*8*9*24 FL *7*8*9*24 FL *7*8*9*14 Corrected on July 26, 2017 *25
WJ-ND400 V5.00 OK OK OK OK *25
WJ-NV200 V2.30 OK OK OK OK *25
WJ-NV300 series V1.30 OK OK OK OK *25
WJ-RT416 - - - - - *25
Decoders
WJ-GXD400 V2.21 OK OK OK OK *25
WJ-GXD900 - - - - - *25
Software
WV-AS20 - - - - - *25
WV-AS230K - - - - - *25
WV-AS400 - - - - - *25
WV-AS50 - - - - - *25
WV-AS60 - - - - - *25
WV-AS65 - - - - - *25
WV-AS710A - - - - - *25
WV-AS900 - - - - - *25
WV-ASM970 series V15.1 - - OK *23 OK *23 *25
WV-ASF900 series V4.00 - - - - *25
WV-ASM200 series V4.10 - - OK *11,*22 OK *11,*22 *25
WV-ASM100 series V8.00 - - - - *25
Network Cameras (Tools)
ASR500 Calculator During Verification During Verification During Verification During Verification To be verified by Aug.,'16 *25
HD716/616 Calculator V1.6 During Verification During Verification During Verification During Verification To be verified by Jun.,'16 *25
HL208/HL204 Calculator V1.1 During Verification During Verification During Verification During Verification To be verified by Jul.,'16 *25
Panasonic Security System Configuration Tool i-PRO(PSSCT) V5.4 - - OK OK *25
Easy IP Setup Tool V4.26R00 OK OK OK OK *25
Lens Calculator - - - - - *25
NV200 Calculator V2.30 OK OK OK OK *25
NV300 Calculator V1.70 OK OK OK OK *25
NV250 Calculator V1.60 OK OK OK OK *25
SD202 Calculator V1.00 OK OK OK OK *25
NWDR Calculator V2.40 OK OK OK OK *25
Onvif Configuration Tool V1.0.0.0 OK *12 OK *12 OK *12 OK *12 *25
PS-API(DLL/ActiveX) V9.2 - - OK OK *25
SX650 Administration Console V3.11 OK OK OK OK *25
Matrix Switcher Firmware version upgrade software V1.11 OK OK OK OK *25
Cameras (Business use)
BB-C101 V3.60R00 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCE481A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCE481CE/E - - - - - *25
BB-HCM100A V1.40 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM311A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM311CE/E V1.34 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM311CN V1.28 OK OK OK OK *25
BB-HCM331A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM331CE/E V1.34 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM331CN V1.28 OK OK OK OK *25
BB-HCM371A V1.40h OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM381A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM381CE/E V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM381CN V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM403A V1.33 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM511A/CE/CN V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM515A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM527A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM531A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM547A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM580A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BB-HCM581A/CE V3.70R04 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
KX-HCM110A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
KX-HCM280A - - - - - *25
BB-HCM701A/CE V4.50 OK *21 OK *21 OK *21 OK *21 *25
BB-HCM705A/CE V4.50 OK *21 OK *21 OK *21 OK *21 *25
BB-HCM715A/CE V4.50R03 OK *21 OK *21 OK *21 OK *21 *25
BB-HCM735A/CE V4.50 OK *21 OK *21 OK *21 OK *21 *25
Cameras (Home use)
BL-C1 - - - - - *25
BL-C101A/CE/E V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C10A/CE/E - - - - - *25
BL-C11 - - - - - *25
BL-C111A/CE/E/CE-BX V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C111CN V3.15R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C121A/CE/E V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C131A/CE/E V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C140A/CE/E V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C160A/CE/E V3.60R00 OK *21 OK *21 OK *21 OK *21 Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C1A/CE/E V1.40 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C20 - - - - - *25
BL-C20A V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C20CE/E V1.34 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C30 - - - - - *25
BL-C30A/CE/E/C V1.30 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
BL-C31 - - - - - *25
BL-C210A/CE/E V4.31R00 OK *21 OK *21 OK *21 OK *21 *25
BL-C230A/CE/E V4.31R00 OK *21 OK *21 OK *21 OK *21 *25
BL-VP101 V2.10 OK OK OK OK *25
BL-VP104 V2.10 OK OK OK OK *25
BL-VP104W V2.10 OK OK OK OK *25
BL-VT164 V2.10 OK OK OK OK *25
BL-VT164W V2.10 OK OK OK OK *25
Network Camera Server
BB-HCS301A V1.40 OK OK OK OK Using double-byte characters to the camera name becomes a cause of fail to save. *25
Network Camera Control Unit
BB-HGW700A V1.12 - - OK - *25
BL-BR30 - - - - - *25
BL-HG2000 - - - - - *25
KX-HGW500 - - - - - *25
KX-HGW501 - - - - - *25
KX-HGW600 - - - - - *25
Wireless LAN Adaptor
BB-HGA100 - - - - - *25
BB-HGA310 - - - - - *25
BL-WA30 - - - - - *25
TV Adaptor
BB-HTU100 - - - - - *25
BL-MS102CE - - - - - *25
BL-MS103A - - - - - *25
BL-WV10A/CE/E - - - - - *25
KX-MS10 - - - - - *25
KX-MS12 - - - - - *25
KX-MS20 - - - - - *25
Software (Recorder)
BB-HNL1 - - - - - *25
BB-HNP11A/CE V2.03R10 OK OK OK OK *25
BB-HNP15A/CE V3.05R02 OK OK OK OK *25
BB-HNP17A/CE V4.05R00 OK OK OK OK *25
Viewer Software
NCV (Network camera viewer software) V1.0 OK OK OK OK *25
NCV2 (Network camera viewer software II) V2.01R01 OK OK OK OK *25
Viewer Software Lite V4.02R00 OK OK OK OK *25
Camera (VL)
VL-CM100 - - - - - *25
VL-CM140 - - - - - *25
VL-CM160 - - - - - *25

- Legend

OK Verified.
FL Verified (Some restrictions applied)
- Not supported
During Verification To be announced by XXXXX.
* Refer to note as follow

- Supplimentary notes

*1 Not available full screen display.
*2 Unable to record the images in SD memory card to PC from setting menu.
*3 Firmware upgrading may not be possible.
If you could not upload the firmware, please set the followings.
[ Internet options ] -> [ Security ] -> [ Custom level... ] -> [ Include local directory path when uploading files to a server ] -> Enable
*4 Unable to use some camera controls (Zoom, Focus, Brightness and Control pad).
*5
It occurs as follow if Compatibility View Setting were Off;
- Fish-eye image cannot display the entire due to the image became elliptical while setting preset at Single-screen PTZ and 4-screen PTZ.
- Unable to display stream number at setting of 4-stream mode.
*7 Not available “Frame play” and “Revers frame play”.
*8 Need restarting browser in case of losing image by switching camera picture repeatedly.
*9 Not available playback images on a multi-screen.
*10 You will not be able to playback the sound afterwards if you perform an operation to stop the sound such as pause or reverse play at the time of playing recorded data (with sound). Please restart browser in the case.
*11 Using 2 video cards is out of guaranteed operating range.
(i.e.) If video card has 4 monitor output, you can design the system only the following case.
No1. operating monitor and map monitor and live monitor1 and live monitor2 No2. operating monitor and live monitor1 and live monitor2 and live monitor3.
*12 Need ".NET Framework 3.5" installed.
*13 Refresh of the image may be delayed or the image may be displayed intermittently If you set the camera at a high frame rate and high image quality.
We recommend that specifications of PC should be as follow If you are using the settings like the example as follow
[Example]
  Image capture size 1920x1080, Frame rate 60fps, Bit rate 4096kbps
  Image capture size 1280x720, Frame rate 60fps, Bit rate 3072kbps
  Image capture size 1280x720, Frame rate 30fps, Bit rate 2048kbps (Multi-screen 4-screen)
[PC Specifications]
  CPU: intel Core i7 6700 or greater
  Main memory: 8GB dual channel (4GB x2) or more
*15 Refresh of the image may be delayed or the image may be displayed intermittently If you set the camera at a high frame rate and high image quality.
We recommend that specifications of PC should be as follow If you are using the settings like the example as follow
[Example]
  (1) Image capture size 2192x2192, Frame rate 30fps, Bit rate 6144kbps
  (2) Image capture size 2992x2992, Frame rate 20fps or faster (WV-X4171, WV-X4170, WV-X4571l/LM)
[PC Specifications]
  CPU: intel Core i7 6700 or greater
  Main memory: 8GB dual channel (4GB x2) or more
Note: For the above (2), please select “Hardware” at “Decoding Option” of “Viewer software (nwcv4Ssetup.exe)” in “Basic” tab.
Please refer to the “Operating Instructions” for more details.
*16 For the Internet Explorer, live images from the camera, SD recorded images, etc. will NOT be displayed if the memory area necessary for video display cannot be reserved. Please try that quitting the Internet Explorer once and access the camera after 3 minuets, or restart your PC and so on.
If you experience frequently after the above, it may solve by reducing the use of memory area such as making one live image display, by decreasing the image capture size or by decreasing the bit rate of the camera.
*17 The browser that displaying and setting the camera image, to be restarted periodically.
Or, the browser may not operate correctly if you use it for video display or operation of a high-resolution camera continuously.
*21 ID and Password will be required for authentication by attempting playback MPEG-4 from temporary stored images.
*22 "Windows Update" does not cover upgrading MS-Windows from X.X to 10. So, if you wish to upgrade MS-Windows from 7/8/8.1 to 10, once uninstall WV-ASM200 software after keeping License information and backing up configuration. Then, upgrade MS-Windows from 7/8/8.1 to 10. Finally, install WV-ASM200 again with registering licenses and restore configuration.
*23 To use WV-ASM970 on Chinese MS=Windows, please install the Japanese Language Pack.
Please refer to "How_to_install_Japanese_Language_Pack.pdf".
*24 Not available to Pan/Tilt Operation by “Control buttons” and “Control pad”.
*25 ・Please define the IP address for desired product into "Websites you've added to Compatible View:"
 To change your Compatibility View settings
1. Open Internet Explorer for the desktop, click Tools, and then click Compatibility View settings.
2. In the Compatibility View Settings box, add the IP address for the product, and then click Add.
Compatibility View is turned on for this single website, for this specific computer.
3. Decide if you want your intranet sites displayed using Compatibility View, decide whether to use Microsoft compatibility lists, and then click Close.
4. Click "Tools", "Internet Options" and "General"-tab. Put a check-mark at "Delete browser history on exit". Otherwise, you will lose this setting by exiting Internet Explorer.
・Microsoft Edge is not subject to verification.

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Welcome to Panasonic Security System support site. Find solutions and help for your Panasonic Security System products. You can check the technical information, "verification information with Internet Explorer11 on Windows10 (32bit/64bit) " .