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Support Information on network camera

Support Information on network camera (WV Series/BL Series) / Recorder (WJ Series))

About security enhancement of network camera, recorder, and video monitoring software

About WV-SFV781L, i-PRO EXTREME series models (H.265/H.264 compatible models) and i-PRO SmartHD series models (H.264 compatible models)

Verification information

Mobile terminals information

  • Mobile terminals informationExternal Site【C0108】
       The validation information carried to the Japan site as a standard of examination is introduced.

Monitor images from multiple cameras

The settings relating to the alarm action

  • Configure the settings relating to the alarm action [Alarm] External Site
        While "Alarm input" is being selected, an alarm is detected when the terminal status is changed to "On". (Default)
        It is possible to configure the setting so that an alarm is detected when the terminal status is changed to "Off".

SD/SDHC/SDXC memory card recording

Compatible SDXC/SDHC/SD memory cards (Manufactured by Panasonic, Speed class rating 4 or higher)
- SDXC memory card: 256GB (For i-PRO EXTREME cameras except WV-S2110 nor WV-S2130)
- SDXC memory card: 64GB and 128GB
- SDHC memory card: 4GB, 8GB, 16GB and 32GB
- SD memory card: 2GB
* mini-SDHC/SD memory cards and micro-SDXC/SDHC/SD memory cards are not supported.
Obtaining of "SD Memory Card Formatting Software".
The Formatting Software is needed for the use of the SD/SDHC memory card.
Please download and install software to "Procedure to Install" on the support page.

Status Information

About Network Cameras WV-X6531N,WV-X6511N,WV-SUD638(-H)(-T), WV-SW598(A) and WV-SW397B

  • Compatible Power sourcing equipment
    - Power over Ethernet Midspan for WV-X6531N,WV-X6511N,WV-SUD638(-H)(-T), WV-SW598(A) and WV-SW397B (As of Aug., 2017) [Microsemi, PD-9501GR/AC]

About Network Cameras WV-S2550L, WV-S2250L, WV-S1550L

About the face matching function of WJ-NV200 extension software

About the face matching function of WJ-NV200 extension software. You can download it from the following URL, and extract the file after downloading.
See more manual

About the extension software of the Additional Business Intelligence Kit (WJ-NVF30)

You can download it from the following URL and extract the file after downloading. See more manual

About the extension software of the Additional Business Intelligence Kit (WJ-NXF02)

You can download it from the following URL, and extract the file after downloading.

Preparation of the extension software and registration of license

About the face matching function on WV-ASF900 and WJ-NV300

Network Video Encoder:WJ-GXE100/GXE500 support information

  • Compatible models and firmware/software versions opens new window
        Network Disk Recorder (WJ-NV200, WJ-ND400, WJ-ND300A), Recorder (Software : BB-HNP17), Software (WV-ASM200 series), Decoder (WJ-GXD400 series)

        Control Command of RS485
        CCTV camera connected with WJ-GXE100/GXE500 is controlled by RS485 command.
        Supported protocols by GXE100/GXE500 : Panasonic, Pelco-D, Pelco-P.
        -- For further information : RS-485 control command opens new window
        Other protocols are supported when "camera>[RS485] tab>[Protocol] Custom" is selected and serial command is uploaded to GXE100/GXE500.
        1. PT control "16" : WV-CS85x/CW86x series(except for A/B series) -Velocity resolution: 16 opens new window
        2. PT control " 2" : WV-CZ35x/WV-CZ36x series and so on... -Velocity resolution: 2 opens new window
        *A part of discontimued models may not operate with PT control command.
  • Viewnetcam.com opens new window
        "Viewnetcam" is unique Dynamic DNS service for the Panasonic Network Camera products including "WJ-GXE100".

Library file for ND Viewer

  • Library file for ND Viewer Downloadopens new window
      Software library to compensate and to convert fish-eye images those were downloaded or copied from WJ-ND400 (firmware version 3.40), WJ-NV200 (version 2.10) and/or WJ-NV300 (version 1.02).

About stream transmission of PTZ cameras

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Panasonic Security Cameras offers a large line-up, from analog cameras to IP cameras that are suitable for your purpose.