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Sep 27, 2019: Notice for customers using Panasonic Security Viewer on iPhone; We confirmed that the issue of Panasonic Security Viewer announced on September 25 had been solved in iOS 13.1.

Sep 25, 2019: Notice for customers using Panasonic Security Viewer on iPhone; Please use the software without upgrading to iOS13 as we have confirmed that the Panasonic Security Viewer for iPhone cannot be run on iOS13.

Feb 15, 2019: "Important Information About Pop-up Blocker on Windows10/Internet Explorer11" added

Dec 17, 2018: "Recording Hours on SD memory Card in H.264" Updated

Dec 10, 2018: "About using Wi-Fi USB adapter with Multi-Sensor Camera (WV-X8570N/S8530N)" Updated

Nov 06, 2018: Add System log Information to "Status Information"

Oct 24, 2018: "Recording Hours on SD memory Card in H.264" Updated

Oct 10, 2018: "On the striped pattern (moiré) phenomenon at the time of reducing the display screen" added

Oct 05, 2018: "Instrcutions for Facial Recognition Server Softwareopens" added

Sep 14, 2018: "Support Information for External Storage Media" Updated

Sep 10, 2018: "Information on switching images between color and black/white" added

Sep 03, 2018: "About inclination (YAW) angle adjustment method (WV-X8570N/S8530N)" added

Aug 28, 2018: "Software for Alteration detection" added

Aug 02, 2018: "About using Wi-Fi USB adapter with Multi-Sensor Camera (WV-X8570N/S8530N)" added

Jul 17, 2018: "Verifivation information with Optional Bracketｓ for i-PRO cameras External Site" added

Jul 04, 2018: "Information about Rated Power Consumption and Power Consumption (at video streaming only)" Updated

Jun 28, 2018: Updated the ONVIF information (List of Conformant Products )
"Compatibility list for extension software" Updated

Jun 21, 2018: "Verifivation information with Pole Mount Bracket, Model WV-Q182/Q188, and Corner Mount Bracket, Model WV-Q183/Q189 External Site" added

Jun 08, 2018: "SD Memory Card for Business use in the case of continuous H.265 writing" added

Jun 04, 2018: • Notice on "About security enhancement of network camera, recorder, and video monitoring software"
• Operation explanation of "About change for security enhancement"

Mar 04, 2021: Updated Global Models except China - Download package Firmware 4of8, 6of8, 7of8 and 8of8
Updated Chinese Models - Download package Firmware 4of6 and 6of6

Feb 26, 2021: Uploaded Firmware Ver4.60 (WV-S1132/ S1131/ S1112/ S1111/ S1531LN/ S1531LNS/ S1511LN)
Uploaded Firmware Ver4.60 (WV-S2231L/ S2211L/ S2131L/ S2131/ S2130/ S2111L/ S2110/ S2531LN/ S2511LN)
Uploaded Firmware Ver4.60 (WV-S1531LTN/ S2531LTN)
Uploaded Firmware Ver4.60 (WV-S3531L/ S3131L/ S3511L/ S3111L/ S3532LM/ S3512LM)
Uploaded Firmware Ver4.60 (WV-S6131/ S6111)
Uploaded Firmware Ver4.60 (WV-S6530N(S)/ S6130/ S6110)
Uploaded Firmware Ver4.60 (WV-X6531N(S)/ X6511N)
Uploaded Firmware Ver4.60 (WV-X6533LN/ WV-S6532LN)
Uploaded Firmware Ver4.60 (WV-S6532LNS/WV-X6533LNS)
Uploaded Firmware Ver1.10 (WV-U2132L/WV-U1132/WV-U2532L/WV-U1532L)
Uploaded Firmware Ver1.10 (WV-U2130L/WV-U2530L)
Uploaded Firmware Ver1.10 (WV-U1130)
Uploaded Firmware Ver1.10 (WV-U2142L/WV-U1142/WV-U2542L/WV-U1542L)
Uploaded Firmware Ver1.10 (WV-U2140L/WV-U2540L)
Uploaded WV-ASF950 Software Ver3.11, WV-ASF950CH Software Ver3.02 and Software Upgrade Tool
Updated WV-ASF950 Helpfile and Upgrade Procedures

Feb 08, 2021: Uploaded Firmware Ver1.00, 1.01 and 1.02(WV-S4151/WV-X4172/WV-S4551L(M)/WV-X4573L(M))
Uploaded Basic Information and Operating Instructions (WV-S4151/WV-X4172)
Uploaded Installation Manuals (WV-S4151/WV-X4172)
Uploaded Basic Information and Operating Instructions (WV-S4551L(M)/WV-X4573L(M))
Uploaded Installation Manuals (WV-S4551L(M)/WV-X4573L(M))

Jan 27, 2021: Uploaded i-PRO Configuration Tool [iCT] V1.4.0.1
Uploaded Software V4.01(WV-ASM300 and WV-ASM300CH)
Uploaded Firmware Ver1.00, 1.01 and 1.02 (WV-X4173)

Jan 21, 2021: Uploaded WV-X4173 Basic Information and Operating Instructions (German/Spanish/Italian/Russian/Portuguese)
Uploaded WV-X4173 Installation Manuals (German/Spanish/Italian/Russian/Portuguese)

Jan 15, 2021: Uploaded WV-ASF950 Software Ver3.10 and Software Upgrade Tool
Updated WV-ASF950 Helpfile and Upgrade Procedures (English)
Uploaded Software of Face Recognition System for Genetec Ver.3.10 (For WV-ASF950)
Updated Operating Instructions for Face Matching Plug-in for Genetec Security Center / Security Desk
Updated Setup Instructions for Face Matching Plug-in for Genetec Security Center / Security Desk
Uploaded Software of Face Recognition System for Milestone Ver.3.10 (For WV-ASF950)
Updated Operating Instructions for Face Search Plugin for XProtect Management Server / XProtect Smart Client
Updated Setup Instructions for Face Matching Plug-in for Milestone Security Center / Security Desk
Uploaded WV-SAE200 Software[Type8]
Updated WV-SAE100, SAE200 Operating Instructions
Uploaded WV-SAE303W Software[Type8]
Uploaded WV-SAE303W People Count Setting Tool Ver1.13

Jan 07, 2021: Uploaded WV-X4173 Basic Information and Operating Instructions (English/French)
Uploaded WV-X4173 Installation Manuals (English/French)

Dec 24, 2020: Updated Global Models except China - Download package Firmware
Updated Chinese Models - Download package Firmware 4of6 and 6of6

Dec 23, 2020: Uploaded Firmware Ver4.20 (WJ-NX400 and WJ-NX400CH)
Updated New functions and addendum (WJ-NX400)
Uploaded Firmware Ver4.20 (WJ-NX300)
Updated New functions and addendum (WJ-NX300)
Uploaded Firmware Ver4.20 (WJ-NX200)
Updated New functions and addendum (WJ-NX200)
Uploaded Firmware V4.50 (WV-S6532LNS/WV-X6533LNS)

Dec 14, 2020: Uploaded Software V4.00(WV-ASM300 and WV-ASM300CH)
Updated WV-ASM300 Operating Instructions (English)

Dec 08, 2020: Uploaded WV-ASF950 and WV-ASF950CH Software Ver3.00 and Software Upgrade Tool
Uploaded WV-ASF950 Helpfile and Upgrade Procedures
Uploaded Software of Face Recognition System for VI Ver 3.00 (For WV-ASF950)
Updated Operating Instructions for Face Search Plugin for Video Insight IP Server / VI MonitorPlus
Updated Setup Instructions for Face Search Plugin for Video Insight IP Server / VI MonitorPlus
Uploaded Software of Face Recognition System for Genetec Ver.3.00 (For WV-ASF950)
Updated Operating Instructions for Face Matching Plug-in for Genetec Security Center / Security Desk
Updated Setup Instructions for Face Matching Plug-in for Genetec Security Center / Security Desk
Uploaded Software of Face Recognition System for Milestone Ver.3.00 (For WV-ASF950)
Uploaded Operating Instructions for Face Search Plugin for XProtect Management Server / XProtect Smart Client
Uploaded Setup Instructions for Face Matching Plug-in for Milestone Security Center / Security Desk

Dec 07, 2020: Uploaded Operating Instructions (WV-S6532LNS/WV-X6533LNS)
Uploaded Installation Guide and Important Information (WV-S6532LNS/WV-X6533LNS)

Dec 02, 2020: Uploaded Firmware V1.01 (WV-CU980)

Dec 01, 2020: Uploaded i-PRO Configuration Tool [iCT] V1.3.0.1

Nov 30, 2020: Uploaded Firmware Ver1.30 (WV-X1551LN/WV-X2551LN/WV-X2251L)
Uploaded Firmware Ver1.30 (WV-X2571LN/WV-X2271L/WV-X1571LN)
Uploaded WV-XAE200W AI Video Motion Detection(AI-VMD) V1.30

Nov 30, 2020: Uploaded WV-SAE200 Software[Type7]
Uploaded Operating Instructions(WV-SAE200[Type7])

Nov 18, 2020: Uploaded Operating Instructions (WV-QJB502-W/WV-QJB502-G)
Uploaded Operating Instructions (WV-Q123A/WV-Q179/WV-QAT500-W/WV-QAT501-S)

Nov 17, 2020: Uploaded Firmware Ver1.00 (WV-S1552L/WV-S1572L/WV-S2552L/WV-S2572L/WV-S2252L/WV-S2272L)
Uploaded Basic Information and Operating Instructions (WV-S1552L/WV-S1572L)
Uploaded Installation Manuals (WV-S1552L/WV-S1572L)
Uploaded Basic Information and Operating Instructions (WV-S2552L/WV-S2572L)
Uploaded Installation Manuals (WV-S2552L/WV-S2572L)
Uploaded Basic Information and Operating Instructions (WV-S2252L/WV-S2272L)
Uploaded Installation Manuals (WV-S2252L/WV-S2272L)

Nov 16, 2020: Uploaded Firmware Ver4.50 (WV-S1132/ S1131/ S1112/ S1111/ S1531LN/ S1531LNS/ S1511LN)
Uploaded Firmware Ver4.50 (WV-S2231L/ S2211L/ S2131L/ S2131/ S2130/ S2111L/ S2110/ S2531LN/ S2511LN)
Uploaded Firmware Ver4.50 (WV-S1531LTN/ S2531LTN)
Uploaded Firmware Ver4.50 (WV-S3531L/ S3131L/ S3511L/ S3111L/ S3532LM/ S3512LM)
Uploaded Firmware Ver4.50 (WV-S6131/ S6111)
Uploaded Firmware Ver4.50 (WV-S6530N(S)/ S6130/ S6110)
Uploaded Firmware Ver4.50 (WV-X6531N(S)/ X6511N)
Uploaded Firmware Ver4.50 (WV-X6533LN/ WV-S6532LN)

Nov 06, 2020: Uploaded Extension Software Package

Support Information

Please contact Panasonic sales company in your country/region through the global contact page. For customers in USA and EU, please visit the USA/EU web site.

Documentation database

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FAQs

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Technical Information

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Videos

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