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Verification information with Internet Explorer 10(32bit) on Windows 8 and 7(32bit/64bit)

Verification information with Internet Explorer 10(32bit) on Windows 8 and 7(32bit/64bit)

Updated Jul,'2014

NOTE :

This document shows the verification information with Internet Explorer 10 on Windows 8(32/64bit) and Internet Explorer10 on Windows7(32bit/64bit)
We have no future plan to test other models which are not listed on this document (Discontinued models / End of sales models).

* This result is based on our factory test (Jan.'13), so depend on your PC, OS update, etc, phenomenon may different.
* We recommend Windows Update to keep the latest version. In case of not latest OS version, we received the failure report like happened the flash view area.
* The expected support date is plan at August 2013. Thank you for your understanding if changed the support date.

Applicable OS Edition

Windows 8 :
All editions except RT edition. (Some models are supported only on limited edition)
Windows 7 :
All editions except Starter edition. (Some models are supported only on limited edition)

User Interface

Windows 8 : Cannot work on "Modern UI design" please use applicable models on "Classic UI design".

Pre configuration

- Set "Compatibility View Setting". If you do not set as Compatibility View Setting, layout of screen image may be broken.

Procedure :
Start Internet Explorer 10→[Tools], click [Compatibility View settings],check [Display all websites in Compatibility View]

Compatibility View Setting

NOTE :

1. Windows 8 RT edition is not included in this information.

2. If plug in software cannot be installed, disable [SmartScreen Filter].

Procedure :
Start Internet Explorer 10→[Tools], click "SmartScreen Filter", select "Turn off SmartScreen Filter..."

Turn off SmartScreen Filter

3. If plug in software cannot be installed or images are not appeared, disable "ActiveX Filtering"

Procedure :
Start Internet Explorer 10→[Tools], take off "ActiveX Filtering"

ActiveX Filtering

4. The following functions might not work sometimes.
If you faced them, please enter the IP address to trusted sites in IE.

* Audio
* Snap shot button ( Can not find the saved jpeg file on explorer)
* Download the jpeg images from SD memory card

Procedure :
Please use the "trusted sites"
1. Tools → Internet options → Security tab → Click the sites button
2. Enter the IP address to trusted sites and push the "add" button
3. Off the check mark at "Require server verification (https:) for all sites in this zone "

5. When uploading firmware, file name cannot be typed.

Click [Browse button → choose file on [Choose File to Upload]

Procedure :
* This restriction came from specification change since Internet Explorer 8.

Supplimentary note

*2.If you tried to control camera by OPERATION BAR on LIVE screen, upper button area becomes whited.

*3.If you try to playback MPEG-4 from Temporaly file, you'll have to input ID/Password, then playback starts.

*4.Verified only on Windows 8 & Windows 8 Pro edition.

Symbol Meaning
OK Work (operable)
Not supported No support plan
FL Work
(function limit)

BB / BL Series (Model No.BB- / BL- / KX-)

Model Firmware Version Windows 8 Windows 7 Expected support date
32bit 64bit 32bit 64bit
Network Camera(Business use)
KX-HCM110A 1.30 OK *2 OK *2 OK *2 OK *2
KX-HCM280A 1.30 OK *2 OK *2 OK *2 OK *2
BB-HCM311A 1.30 OK *2 OK *2 OK *2 OK *2
BB-HCM311CE/E 1.34 OK *2 OK *2 OK *2 OK *2
BB-HCM311CN 1.28 OK *2 OK *2 OK *2 OK *2
BB-HCM331A 1.30 OK *2 OK *2 OK *2 OK *2
BB-HCM331CE/E 1.34 OK *2 OK *2 OK *2 OK *2
BB-HCM331CN 1.28 OK *2 OK *2 OK *2 OK *2
BB-HCM371A 1.40 OK *2 OK *2 OK *2 OK *2
BB-HCM381A 1.30 OK *2 OK *2 OK *2 OK *2
BB-HCM381CE/E 1.34 OK *2 OK *2 OK *2 OK *2
BB-HCM381CN 1.28 OK *2 OK *2 OK *2 OK *2
BB-HCE481A 2.01 OK *2 OK *2 OK *2 OK *2
BB-HCE481CE/E 1.34 OK *2 OK *2 OK *2 OK *2
BB-HCM403A 1.33 OK *2 OK *2 OK *2 OK *2
BB-HCM511A/CE/CN 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM531A/CE 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM515A/CE 3.51R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM527A/CE 3.60R02 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM547A/CE 3.60R02 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM580A/CE 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM581A/CE 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM701A/CE 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM705A/CE 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM715A/CE 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-HCM735A/CE 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BB-SC384A 4.03 OK OK OK OK
BB-SW172A 4.03 OK OK OK OK
BB-SW174WA 4.03 OK OK OK OK
BB-SW175A 4.03 OK OK OK OK
BB-ST162A 4.03 OK OK OK OK
BB-ST165A 4.03 OK OK OK OK
BB-SP104W 4.11 OK OK OK OK
Network Camera(Home use)
BL-C1A/CE/E 1.40 OK *2 OK *2
BL-C10A/CE/E 1.25 OK *2 OK *2 OK *2 OK *2
BL-C20A 1.30 OK *2 OK *2 OK *2 OK *2
BL-C20CE/E 1.34 OK *2 OK *2 OK *2 OK *2
BL-C30A/CE/E/C 1.30 OK *2 OK *2 OK *2 OK *2
BL-C101A/CE/E 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C111A/CE/E/CE-BX 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C111CN 3.15R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C121A/CE/E 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C131A/CE/E 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C140A/CE/E 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C160A/CE/E 3.60R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C210A/CE/E 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-C230A/CE/E 4.31R00 OK *2 *3 OK *2 *3 OK *2 *3 OK *2 *3
BL-VT164W 1.81 OK OK OK OK
BL-VT164 1.81 OK OK OK OK
BL-VP104W 1.66 OK OK OK OK
BL-VP104 1.66 OK OK OK OK
BL-VP101 1.66 OK OK OK OK
Network Camera Server
BB-HCS301A 1.40 OK *2 OK *2 OK *2 OK *2
Network Camera Control Unit
BB-HGW700A 1.12 OK OK OK OK
PC Recording Software
BB-HNP11A/CE 2.03R10 OK *4 OK *4 OK ---
BB-HNP15A/CE 3.05R02 OK *4 OK *4 OK ---
BB-HNP17A/CE 4.03R00 OK *4 OK *4 OK OK
Viewer software
NCV
(Network camera viewer soft)
1.0 OK *4 OK *4 OK OK
NCV2
(Network camera viewer 2)
2.01R01 OK *4 OK *4 OK OK
Viewer Software Lite 4.02R00 OK *4 OK *4 OK OK

Welcome to Panasonic Security System support site. Find solutions and help for your Panasonic Security System products. You can check the technical information, "verification information with Internet Explorer10 (32bit) on Windows8 and 7 (32bit/64bit) ".

Verification information with Internet Explorer 10(32bit) on Windows 8 and 7(32bit/64bit) | Panasonic Security System

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