Support Information on network camera (WV Series / BL Series) / Recorder (WJ Series)
About security enhancement of network camera, recorder, and video monitoring software
About WV-SFV781L
Verification information
- Important Information:About Windows10 anniversary update
【C0104】
Important Information About Pop-up Blocker on Windows10/Internet Explorer11
Verification information with Internet Explorer 11 on Windows 10 (32bit/64bit) 【C0104】
Verification information with Internet Explorer 11 (32bit) on Windows 8.1 (32bit/64bit) 【C0104】
Verification information with Internet Explorer 10 (32bit) on Windows 8 (32bit/64bit) 【C0104】
Verification information with Wall Mound Bracket, Model WV-Q124
Verifivation information with Pole Mount Bracket, Model WV-Q182/Q188, and Corner Mount Bracket, Model WV-Q183/Q189 【C0502】
Veryfication information with Brackets for the other cameras 【C0501】
Verifivation information with Optional Bracketｓ for i-PRO cameras 【C0112】
On WV-SFV481 and SFN480, playing back images on SD memory card
How to playback H.265 video on SD memory card【C0303】
This describes how to playback H.265 video on SD memory card recorded by i-pro EXTREME series cameras.
To playback H.265 video on SD memory card, please use the Windows Media Player which is on Windows 10, and the one on neither Windows 8.1 nor 7 are possible to playback it.
If your Windows Media Player under Windows 10 unable to playback the video, it is because the HEVC Video Extension (codec to playback video using the HEVC format) has been removed since "Windows 10 Fall Creators Update(Version 1709 / RS3) that started distribution from October 17, 2017.
By using "Movies & TV" tool on Windows 10, you can confirm if the HEVC Video Extension for playing H.265 video back has been installed on your Windows 10 as follow; - Procedures how to confirm it.
Compatible CS mount Lens
Power Consumption
Installation
Download
Mobile terminals information
- Mobile terminals information【C0108】
The validation information carried to the Japan site as a standard of examination is introduced.
Monitor images from multiple cameras
- Monitor images from multiple cameras【C0302】
When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from the Panasonic PTZ cameras. - Preinstall Self-signed Root Certification 【C0305】
Procedures to access cameras without Security Warning.
The settings relating to the alarm action
- Configure the settings relating to the alarm action [Alarm]
While "Alarm input" is being selected, an alarm is detected when the terminal status is changed to "On". (Default)
It is possible to configure the setting so that an alarm is detected when the terminal status is changed to "Off".
SD/SDHC/SDXC memory card recording
- Support Information for External Storage Media 【C0107】
- Compatible SDXC/SDHC/SD memory cards (Manufactured by Panasonic, Speed class rating 4 or higher)
- SDXC memory card: 256GB (For i-PRO EXTREME cameras except WV-S2110 nor WV-S2130)
- SDXC memory card: 64GB and 128GB
- SDHC memory card: 4GB, 8GB, 16GB and 32GB
- SD memory card: 2GB
* mini-SDHC/SD memory cards and micro-SDXC/SDHC/SD memory cards are not supported. - SD Memory Card Formatting Software【C0105】
Obtaining of "SD Memory Card Formatting Software".
The Formatting Software is needed for the use of the SD/SDHC memory card.
Please download and install software to "Procedure to Install" on the support page. - Recording Hours on SD memory Card in H.264 【C0307】
- Estimated storable number of JPEG images onto SD Memory Card【C0306】
- Replacement Cycle (Guideline)
Status Information
About Multi-Sensor Cameras WV-X8570N/S8530N
About Network Cameras WV-X6531N,WV-X6511N,WV-SUD638(-H)(-T), WV-SW598(A) and WV-SW397B
- Compatible Power sourcing equipment
- Power over Ethernet Midspan for WV-X6531N,WV-X6511N,WV-SUD638(-H)(-T), WV-SW598(A) and WV-SW397B (As of Aug., 2017) [Microsemi, PD-9501GR/AC]
About Network Cameras WV-S2550L, WV-S2250L, WV-S1550L
About Coaxial-LAN Converter WJ-PC200,WJ-PR201,WJ-PR204
- (01)Recommended Bit Rate Settings for Cameras
- (02)Connection Patterns and Precautions
- (03)Cameras Recommended by Panasonic
- (04)About the COAXIAL Indicator of WJ-PR204
- (05)Precautions for Installation
- (06)Precautions Required When Cameras Are Used with an External Power Supply
- (07)About Coaxial Cables
- (08)Precautions for Using PoE+ Cameras Manufactured by Panasonic
- (09)Frequently Asked Questions
- (10)Precautions for Installing Lightning Arresters
- (11)About Manual Pairing on Coaxial-LAN Converter
Software for Alteration detection
About the face matching function of WJ-NV200 extension software
- About the face matching function of WJ-NV200 extension software. You can download it from the following URL, and extract the file after downloading.
WV-NVF20 Extension software
See more manual
"PGQW1395ZAD1_WJ-NV200_ADD_en.pdf"
About the extension software
About the extension software of the Additional Business Intelligence Kit (WJ-NVF30)
- You can download it from the following URL and extract the file after downloading.
WJ-NVF30 Software
See more manual
"PGQW1505ZAD1_WJ-NVF30_ADD_en.pdf"
About the extension software of the Additional Business Intelligence Kit (WJ-NXF02)
- You can download it from the following URL, and extract the file after downloading.
WV-NVF20 Extension software
Preparation of the extension software and registration of license
"PGQW2102ZAC1_WJ-NXF02_ADD_en.pdf"
See more manual
About the face matching function on WV-ASF900 and WJ-NV300
Network Video Encoder:WJ-GXE100/GXE500 support information
- Compatible models and firmware/software versions
Network Disk Recorder (WJ-NV200, WJ-ND400, WJ-ND300A), Recorder (Software : BB-HNP17),
Software (WV-ASM200 series), Decoder (WJ-GXD400 series)
Control Command of RS485
CCTV camera connected with WJ-GXE100/GXE500 is controlled by RS485 command.
Supported protocols by GXE100/GXE500 : Panasonic, Pelco-D, Pelco-P.
-- For further information : RS-485 control command
Other protocols are supported when "camera>[RS485] tab>[Protocol] Custom" is selected
and serial command is uploaded to GXE100/GXE500.
1. PT control "16" : WV-CS85x/CW86x series(except for A/B series) -Velocity resolution: 16
2. PT control " 2" : WV-CZ35x/WV-CZ36x series and so on... -Velocity resolution: 2
*A part of discontimued models may not operate with PT control command.
Firmware of WJ-GXE100
Firmware download
Firmware of WJ-GXE500
Firmware download
Viewnetcam.com
"Viewnetcam" is unique Dynamic DNS service for the Panasonic Network Camera products including "WJ-GXE100".
Integrity Verifier
Click here to download MP4IntegrityVerifier.
Library file for ND Viewer
- Library file for ND Viewer Download
Software library to compensate and to convert fish-eye images those were downloaded or copied from WJ-ND400 (firmware version 3.40), WJ-NV200 (version 2.10) and/or WJ-NV300 (version 1.02).
About stream transmission of PTZ cameras
